Telco Wiki

  📱 Mobile Revenue: 🔹 Mobile Revenue : Mobile revenue is generated from three key service areas:  Voice ,  Data , and  Value-Added Services (VAS) . 🔹 Data Revenue : Income from customers' internet/data usage. 🔹 Voice Revenue : Earnings from customer voice calls. 🔹 VAS Revenue : Revenue from services like welcome tunes, news alerts, etc. 🔍 Key Revenue Metrics: RGB (Revenue Generating Base) : Customers who provided revenue in the last 30 days. Rolling RGB : Ongoing count of customers generating revenue in the last 30 days. Daily RGB : Daily count of customers contributing revenue. Daily Data RGB : Customers generating revenue from data usage daily. Daily Voice RGB : Customers generating revenue from voice calls daily. 📊 User Activity Metrics: User : Total number of customers using any service (may have purchased a pack earlier). Daily Voice User : Customers using voice services daily. Daily Data User : Customers using data services daily. Refill : Custome...

  POS (Point of Sale): Retail outlets or points where telecom products or services are sold directly to customers. Types of POS: EL POS (Easy Load POS): Outlets that sell mobile balance/recharge through easy load systems. SIM POS: Retail outlets dedicated to selling SIM cards. SIM Delivery POS: Retailers where SIM cards are delivered for customer sales. SIM STR (SIM Sales to Retail): Refers to the total number of SIMs sold to retail outlets. Data POS: Outlets selling data packages or recharge for internet usage. SC POS (Scratch Card POS): Outlets that sell scratch cards for mobile top-ups. Transactional POS Criteria Transactional POS: POS that meet minimum defined sales criteria for any product category. Transactional EL POS: EL POS that sell a minimum of  300 Customer-to-Self (C2S)  recharge transactions per month. Transactional SIM POS: SIM POS that achieve at least  1 Gross Add (GA) , replacement, or SIM delivery with  location match visit  criteria fulf...